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Web App stuck on the splash screen #69862

@mountiny

Description

@mountiny

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Version Number:
Reproducible in staging?:
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @heyjennahay
Slack conversation (hyperlinked to channel name): https://expensify.slack.com/archives/C05LX9D6E07/p1756832229019399

Action Performed:

Break down in numbered steps

  1. try to load the web app
  2. Be stuck on this page
Image

Console shows out of storage in onyx

Expected Result:

Describe what you think should've happened

We should be able to handle this gracefully and recover from it

Actual Result:

Describe what actually happened

User is stuck until thye clear the storage of the app which is not really feasible for normal user

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop
Platforms Tested: On which of our officially supported platforms was this issue tested:
  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

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Issue OwnerCurrent Issue Owner: @zirgulis

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AutoAssignerNewDotQualityUsed to assign quality issues to engineersBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2

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