diff --git a/components/trengo/actions/create-contact/create-contact.mjs b/components/trengo/actions/create-contact/create-contact.mjs
index a4f713cd29bdf..c09e721040204 100644
--- a/components/trengo/actions/create-contact/create-contact.mjs
+++ b/components/trengo/actions/create-contact/create-contact.mjs
@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-create-contact",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Create Contact",
   description: "Creates a contact. If a contact with given identifier already exists, returns it. [See the docs](https://developers.trengo.com/reference/create-update-a-user)",
   props: {
diff --git a/components/trengo/actions/find-contacts/find-contacts.mjs b/components/trengo/actions/find-contacts/find-contacts.mjs
index fca3ebb6dd6ea..682b9c55b1551 100644
--- a/components/trengo/actions/find-contacts/find-contacts.mjs
+++ b/components/trengo/actions/find-contacts/find-contacts.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-find-contacts",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Find Contacts",
   description: "Finds contacts with the given term. [See the docs](https://developers.trengo.com/reference/as)",
   props: {
diff --git a/components/trengo/actions/list-articles/list-articles.mjs b/components/trengo/actions/list-articles/list-articles.mjs
new file mode 100644
index 0000000000000..588acca07fe4e
--- /dev/null
+++ b/components/trengo/actions/list-articles/list-articles.mjs
@@ -0,0 +1,74 @@
+import utils from "../../common/utils.mjs";
+import app from "../../trengo.app.mjs";
+
+export default {
+  type: "action",
+  key: "trengo-list-articles",
+  version: "0.0.1",
+  name: "List Articles",
+  description: "List articles from a help center according to the specified criteria. [See the docs](https://developers.trengo.com/reference/list-all-articles)",
+  props: {
+    app,
+    helpCenterId: {
+      propDefinition: [
+        app,
+        "helpCenterId",
+      ],
+    },
+    localeCode: {
+      type: "string",
+      label: "Locale Code",
+      description: "The article's locale code",
+      optional: true,
+      default: "en",
+    },
+    filter: {
+      type: "string",
+      label: "Filter",
+      description: "The article's filter. You can choose one of the available options, specify `untranslated_<language_code>` for other language codes, or leave empty for all articles",
+      optional: true,
+      options: [
+        "draft",
+        "published",
+        "untranslated_en",
+      ],
+    },
+    term: {
+      type: "string",
+      label: "Search Term",
+      description: "The article's search term (if not specified, all articles will be returned)",
+      optional: true,
+    },
+    maxResults: {
+      type: "integer",
+      label: "Max Results",
+      description: "Maximum number of articles to return (if not specified, all results will be returned)",
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const articles = [];
+    const resourcesStream = utils.getResourcesStream({
+      resourceFn: this.app.getArticles,
+      resourceFnArgs: {
+        helpCenterId: this.helpCenterId,
+        params: {
+          localeCode: this.localeCode,
+          filter: this.filter,
+          term: this.term,
+        },
+      },
+    });
+    for await (const item of resourcesStream) {
+      articles.push(item);
+      if (this.maxResults && articles.length >= this.maxResults) {
+        break;
+      }
+    }
+    const length = articles.length;
+    $.export("$summary", `Successfully retrieved ${length} article${length === 1
+      ? ""
+      : "s"}`);
+    return articles;
+  },
+};
diff --git a/components/trengo/actions/log-a-voice-call/log-a-voice-call.mjs b/components/trengo/actions/log-a-voice-call/log-a-voice-call.mjs
index d20c39aca8bdb..cf684f71d6fb9 100644
--- a/components/trengo/actions/log-a-voice-call/log-a-voice-call.mjs
+++ b/components/trengo/actions/log-a-voice-call/log-a-voice-call.mjs
@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-log-a-voice-call",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Log A Voice Call",
   description: "Logs a phone call from external VOIP applications, [See the docs](https://developers.trengo.com/reference/log-a-phone-call)",
   props: {
diff --git a/components/trengo/actions/send-a-message/send-a-message.mjs b/components/trengo/actions/send-a-message/send-a-message.mjs
index f91922ad67cbc..0506170781b37 100644
--- a/components/trengo/actions/send-a-message/send-a-message.mjs
+++ b/components/trengo/actions/send-a-message/send-a-message.mjs
@@ -3,7 +3,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-message",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Send A Message",
   description: "This action can be used to easily send a message or an email without having to think about contacts or tickets, [See the docs](https://developers.trengo.com/reference/send-a-message-1)",
   props: {
diff --git a/components/trengo/actions/send-a-team-chat-message/send-a-team-chat-message.mjs b/components/trengo/actions/send-a-team-chat-message/send-a-team-chat-message.mjs
index d940c98c51f24..a4a00520c2c7c 100644
--- a/components/trengo/actions/send-a-team-chat-message/send-a-team-chat-message.mjs
+++ b/components/trengo/actions/send-a-team-chat-message/send-a-team-chat-message.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-team-chat-message",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Send A Team Chat Message",
   description: "Send a message as a bot in the Team Chat, [See the docs](https://developers.trengo.com/reference/sending-a-bot-message)",
   props: {
diff --git a/components/trengo/actions/send-a-whatsapp-message-template/send-a-whatsapp-message-template.mjs b/components/trengo/actions/send-a-whatsapp-message-template/send-a-whatsapp-message-template.mjs
index 9d06f4b7a0bc3..daf120398aac3 100644
--- a/components/trengo/actions/send-a-whatsapp-message-template/send-a-whatsapp-message-template.mjs
+++ b/components/trengo/actions/send-a-whatsapp-message-template/send-a-whatsapp-message-template.mjs
@@ -4,7 +4,7 @@ import app from "../../trengo.app.mjs";
 export default {
   type: "action",
   key: "trengo-send-a-whatsapp-message-template",
-  version: "0.0.2",
+  version: "0.0.3",
   name: "Send A WhatsApp Message Template",
   description: "Sends a WhatsApp message template, [See the docs](https://developers.trengo.com/reference/start-a-conversation)",
   props: {
@@ -45,7 +45,7 @@ export default {
   },
   async run ({ $ }) {
     if (!this.recepientPhoneNumber && !this.ticketId) {
-      throw new ConfigurationError("Either `Receipent Phone Number` or `Ticket ID` should be set!");
+      throw new ConfigurationError("Either `Recipient Phone Number` or `Ticket ID` should be set!");
     }
     const params = [];
     if (this.whatsappTemplateParamsKeys && this.whatsappTemplateParamsValues) {
@@ -65,7 +65,8 @@ export default {
       data: {
         recipient_phone_number: this.recepientPhoneNumber,
         hsm_id: this.hsmId,
-        ticket_id: this.ticketId,
+        // the docs specify this as string for some reason
+        ticket_id: this.ticketId?.toString?.() || this.ticketId,
         params,
       },
     });
diff --git a/components/trengo/package.json b/components/trengo/package.json
index f5c320c6d33ab..b3e33e32bbe30 100644
--- a/components/trengo/package.json
+++ b/components/trengo/package.json
@@ -1,6 +1,6 @@
 {
   "name": "@pipedream/trengo",
-  "version": "0.1.0",
+  "version": "0.2.0",
   "description": "Pipedream Trengo Components",
   "main": "trengo.app.mjs",
   "keywords": [
diff --git a/components/trengo/sources/new-inbound-message/new-inbound-message.mjs b/components/trengo/sources/new-inbound-message/new-inbound-message.mjs
index ad69b07d7a180..d62e08ad53fe2 100644
--- a/components/trengo/sources/new-inbound-message/new-inbound-message.mjs
+++ b/components/trengo/sources/new-inbound-message/new-inbound-message.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-new-inbound-message",
   name: "New Inbound Message Event (Instant)",
   description: "Emit new events when an inbound message received. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/new-internal-note/new-internal-note.mjs b/components/trengo/sources/new-internal-note/new-internal-note.mjs
index 2d24d257a07cf..5bd8e296682c3 100644
--- a/components/trengo/sources/new-internal-note/new-internal-note.mjs
+++ b/components/trengo/sources/new-internal-note/new-internal-note.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-new-internal-note",
   name: "New Internal Note Event (Instant)",
   description: "Emit new events when a internal note added. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/new-outbound-message/new-outbound-message.mjs b/components/trengo/sources/new-outbound-message/new-outbound-message.mjs
index ea32eed86f23c..2f858d5265b26 100644
--- a/components/trengo/sources/new-outbound-message/new-outbound-message.mjs
+++ b/components/trengo/sources/new-outbound-message/new-outbound-message.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-new-outbound-message",
   name: "New Outbound Message Event (Instant)",
   description: "Emit new events when an outbound message sent. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/phone-call-ended/phone-call-ended.mjs b/components/trengo/sources/phone-call-ended/phone-call-ended.mjs
index 5237f0ff0788a..bbc3e5698595b 100644
--- a/components/trengo/sources/phone-call-ended/phone-call-ended.mjs
+++ b/components/trengo/sources/phone-call-ended/phone-call-ended.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-phone-call-ended",
   name: "New Phone Call Ended Event (Instant)",
   description: "Emit new events when an phone call ended. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/phone-call-missed/phone-call-missed.mjs b/components/trengo/sources/phone-call-missed/phone-call-missed.mjs
index 963a25d01815c..f4ba6ec69ffd3 100644
--- a/components/trengo/sources/phone-call-missed/phone-call-missed.mjs
+++ b/components/trengo/sources/phone-call-missed/phone-call-missed.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-phone-call-missed",
   name: "New Phone Call Missed Event (Instant)",
   description: "Emit new events when an phone call missed. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/phone-call-started/phone-call-started.mjs b/components/trengo/sources/phone-call-started/phone-call-started.mjs
index f7def7a1b42f8..98ec31e967431 100644
--- a/components/trengo/sources/phone-call-started/phone-call-started.mjs
+++ b/components/trengo/sources/phone-call-started/phone-call-started.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-phone-call-started",
   name: "New Phone Call Started Event (Instant)",
   description: "Emit new events when an phone call started. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/ticket-closed/ticket-closed.mjs b/components/trengo/sources/ticket-closed/ticket-closed.mjs
new file mode 100644
index 0000000000000..2f006f9d6ff09
--- /dev/null
+++ b/components/trengo/sources/ticket-closed/ticket-closed.mjs
@@ -0,0 +1,29 @@
+import common from "../common/common.mjs";
+
+export default {
+  key: "trengo-ticket-closed",
+  name: "Ticket Closed (Instant)",
+  description: "Emit new event when a ticket is closed. [See the documentation](https://developers.trengo.com/docs/webhooks)",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  ...common,
+  methods: {
+    ...common.methods,
+    getMeta(event) {
+      const ts = Date.now();
+      const id = event?.body?.ticket_id ?
+        parseInt(event.body.ticket_id) :
+        ts;
+      const summary = `Ticket closed: #${id} (Status: ${event?.body?.status})`;
+      return {
+        id,
+        ts,
+        summary,
+      };
+    },
+    getEvent() {
+      return "TICKET_CLOSED";
+    },
+  },
+};
diff --git a/components/trengo/sources/ticket-label-added/ticket-label-added.mjs b/components/trengo/sources/ticket-label-added/ticket-label-added.mjs
index 225af3fe5ad50..20c67ee00ccbf 100644
--- a/components/trengo/sources/ticket-label-added/ticket-label-added.mjs
+++ b/components/trengo/sources/ticket-label-added/ticket-label-added.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-ticket-label-added",
   name: "New Ticket Label Added Event (Instant)",
   description: "Emit new events when a ticket label added. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.2",
+  version: "0.0.3",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/sources/ticket-reopened/ticket-reopened.mjs b/components/trengo/sources/ticket-reopened/ticket-reopened.mjs
new file mode 100644
index 0000000000000..3a9acef8317b3
--- /dev/null
+++ b/components/trengo/sources/ticket-reopened/ticket-reopened.mjs
@@ -0,0 +1,29 @@
+import common from "../common/common.mjs";
+
+export default {
+  key: "trengo-ticket-reopened",
+  name: "Ticket Reopened (Instant)",
+  description: "Emit new event when a ticket is reopened. [See the documentation](https://developers.trengo.com/docs/webhooks)",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  ...common,
+  methods: {
+    ...common.methods,
+    getMeta(event) {
+      const ts = Date.now();
+      const id = event?.body?.ticket_id ?
+        parseInt(event.body.ticket_id) :
+        ts;
+      const summary = `Ticket reopened: #${id} (Status: ${event?.body?.status})`;
+      return {
+        id,
+        ts,
+        summary,
+      };
+    },
+    getEvent() {
+      return "TICKET_REOPENED";
+    },
+  },
+};
diff --git a/components/trengo/sources/voice-call-recorded/voice-call-recorded.mjs b/components/trengo/sources/voice-call-recorded/voice-call-recorded.mjs
index 8033d408bb519..d8c527551322a 100644
--- a/components/trengo/sources/voice-call-recorded/voice-call-recorded.mjs
+++ b/components/trengo/sources/voice-call-recorded/voice-call-recorded.mjs
@@ -4,7 +4,7 @@ export default {
   key: "trengo-voice-call-recorded",
   name: "New Voice Call Recorded Event (Instant)",
   description: "Emit new events when a voice call is recorded. [See the docs here](https://developers.trengo.com/docs/webhooks)",
-  version: "0.0.1",
+  version: "0.0.2",
   type: "source",
   dedupe: "unique",
   ...common,
diff --git a/components/trengo/trengo.app.mjs b/components/trengo/trengo.app.mjs
index d7f4019a1e73b..b674cc5b15743 100644
--- a/components/trengo/trengo.app.mjs
+++ b/components/trengo/trengo.app.mjs
@@ -68,9 +68,20 @@ export default {
       description: "The WhatsApp template ID.",
     },
     ticketId: {
-      type: "string",
+      type: "integer",
       label: "Ticket ID",
-      description: "The ticket ID. Only required if `Recipient Phone Number` is not set.",
+      description: "Select a ticket or provide an ID",
+      async options({ page = 0 }) {
+        const response = await this.getTickets({
+          params: {
+            page: page + 1,
+          },
+        });
+        return response.data.map((ticket) => ({
+          label: `#${ticket.ticket_id} - ${ticket.subject || "No subject"}`,
+          value: ticket.ticket_id,
+        }));
+      },
     },
     whatsappTemplateParamsKeys: {
       type: "string[]",
@@ -146,6 +157,22 @@ export default {
       description: "Search term to find a contact. If not given, all contacts will be returned.",
       optional: true,
     },
+    helpCenterId: {
+      type: "integer",
+      label: "Help Center ID",
+      description: "Select a help center or provide an ID",
+      async options({ page = 0 }) {
+        const response = await this.getHelpCenters({
+          params: {
+            page: page + 1,
+          },
+        });
+        return response.data.map((helpCenter) => ({
+          label: helpCenter.name || helpCenter.slug,
+          value: helpCenter.id,
+        }));
+      },
+    },
   },
   methods: {
     _getUrl(path) {
@@ -241,5 +268,25 @@ export default {
         ...args,
       });
     },
+    async getHelpCenters(args = {}) {
+      return this._makeRequest({
+        path: "/help_center",
+        ...args,
+      });
+    },
+    async getArticles({
+      helpCenterId, ...args
+    } = {}) {
+      return this._makeRequest({
+        path: `/help_center/${helpCenterId}/articles`,
+        ...args,
+      });
+    },
+    async getTickets(args = {}) {
+      return this._makeRequest({
+        path: "/tickets",
+        ...args,
+      });
+    },
   },
 };
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 0e8944ef32c6e..5965c64ae75fa 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -4073,8 +4073,7 @@ importers:
         specifier: ^1.5.1
         version: 1.6.6
 
-  components/dynamic_content_snippet:
-    specifiers: {}
+  components/dynamic_content_snippet: {}
 
   components/dynamics_365_business_central_api:
     dependencies: