diff --git a/content/copilot/how-tos/get-code-suggestions/get-code-suggestions.md b/content/copilot/how-tos/get-code-suggestions/get-code-suggestions.md index 48e67749ee62..3780edc8f3ba 100644 --- a/content/copilot/how-tos/get-code-suggestions/get-code-suggestions.md +++ b/content/copilot/how-tos/get-code-suggestions/get-code-suggestions.md @@ -589,3 +589,25 @@ If you don't want to accept an entire suggestion from {% data variables.product. ## Further reading * [AUTOTITLE](/copilot/concepts/completions/code-suggestions) + +## Troubleshooting Slow or Missing Suggestions + +If you experience slow or missing suggestions from GitHub Copilot in your IDE: + +1. **Check Internet Connection** + Copilot requires a stable internet connection. Any network instability can delay suggestions. + +2. **Restart Your IDE** + Closing and reopening your IDE can refresh the Copilot session. + +3. **Sign Out and Sign Back In** + If your authentication token has expired, reauthenticate via the Copilot settings in your IDE. + +4. **Disable Conflicting Extensions** + Other autocomplete or AI extensions may interfere with Copilot. Temporarily disable them to check if the issue resolves. + +5. **Check GitHub Status** + Visit [GitHub Status](https://www.githubstatus.com) to verify that Copilot services are running normally. + +If these steps don’t resolve the issue, you can open a topic in [GitHub Copilot Discussions](https://github.com/orgs/community/discussions) for more help. +