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DianaHackmamba
requested changes
Nov 10, 2025
| The Chat channel delivers messages to your subscribers via their preferred chat platforms and application. | ||
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| The Chat channel provides: | ||
| ## Messaging Platforms vs. Messaging Applications |
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Check capitalization.
| - **Cross-Platform Integration**: A single system to handle messaging platforms (e.g., Slack, Teams) and apps (e.g., WhatsApp, Telegram, Discord) | ||
| - **Scalability at Its Core**: Designed to handle high-frequency messaging without breaking a sweat | ||
| - **Effortless Configuration**: Minimal setup, maximum control over your chat notification workflows | ||
| - **Messaging Platforms** (such as Slack, Teams): Ideal for structured, workplace communication. Use these to notify teams or users in collaborative environments |
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| - **Messaging Platforms** (such as Slack, Teams): Ideal for structured, workplace communication. Use these to notify teams or users in collaborative environments | |
| - **Messaging platforms**: Ideal for structured, workplace communication. Use these to notify teams or users in collaborative environments. Examples: Slack, Teams |
| - **Scalability at Its Core**: Designed to handle high-frequency messaging without breaking a sweat | ||
| - **Effortless Configuration**: Minimal setup, maximum control over your chat notification workflows | ||
| - **Messaging Platforms** (such as Slack, Teams): Ideal for structured, workplace communication. Use these to notify teams or users in collaborative environments | ||
| - **Messaging Apps** (such as WhatsApp, Telegram, Discord): Best for consumer-facing messaging. Engage users directly through personal or group chats |
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| - **Messaging Apps** (such as WhatsApp, Telegram, Discord): Best for consumer-facing messaging. Engage users directly through personal or group chats | |
| - **Messaging apps**: Best for consumer-facing messaging. Engage users directly through personal or group chats. Examples: WhatsApp, Telegram, Discord |
| - **Messaging Apps** (such as WhatsApp, Telegram, Discord): Best for consumer-facing messaging. Engage users directly through personal or group chats | ||
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| ## Key Features | ||
| ## How Chat delivery works in Novu |
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Why is "Chat" capitalized here?
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| ## Common Use Cases | ||
| Start by adding a chat provider in the **Integration Store** on your Novu dashboard. | ||
| You can connect one or more integrations for different or even the same providers (for example, multiple Slack workspaces). |
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Rewrite without parentheses.
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| ### Trigger the workflow | ||
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| Finally, trigger the workflow from your application code. |
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| Finally, trigger the workflow from your application code. | |
| Trigger the workflow using your application code. |
| ### Trigger the workflow | ||
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| Finally, trigger the workflow from your application code. | ||
| Novu automatically resolves the subscriber, retrieves the correct credentials (for example, the `webhookUrl`), selects the appropriate provider, renders the message, and delivers it to the chat platform. |
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Sentence is too long, break it up. I suggest rewriting it as a list.
| ### Add a chat provider | ||
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| ## Common Use Cases | ||
| Start by adding a chat provider in the **Integration Store** on your Novu dashboard. |
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You bold Integration Store here, not elsewhere later in the doc. Be consistent.
FWIW, I think it should not be bold unless it is in a step.
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| Each provider has different requirements. | ||
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| <Callout type="info"> See the supported chat providers list at the end of this page for detailed setup guides for each provider integration.</Callout> |
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| <Callout type="info"> See the supported chat providers list at the end of this page for detailed setup guides for each provider integration.</Callout> | |
| <Callout type="info"> For detailed setup guides for each provider integration, refer to the supported chat providers list at the end of this page .</Callout> |
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| <Callout type="info"> See the supported chat providers list at the end of this page for detailed setup guides for each provider integration.</Callout> | ||
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| ## How to manages Chat credentials |
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Why is chat capitalized here?
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