Merge pull request #7257 from segmentio/unify-space-deletion

Unify space removal info on A&DD page [DOC-1014]

Author: forstisabella

src/privacy/account-deletion.md

@@ -2,7 +2,7 @@
 title: Account & Data Deletion
 ---
 
-Segment allows you to delete specific data relating to an individual end user, all data from associated with a source, or all data within your entire workspace.
+Segment allows you to delete specific data relating to an individual end user, all data from associated with a source, all data related to a Unify space, or all data in your entire workspace.
 
 ## Delete individual user data
 To delete the data for an individual user from you workspace, follow the instructions on the [User Deletion and Suppression](/docs/privacy/user-deletion-and-suppression) page.
@@ -18,6 +18,17 @@ To delete the data for an entire source, email the Customer Success team [(frien
 > note "Deleting source data"
 > When Segment deletes your data for a particular source, the deletion is not forwarded to sources or data storage providers associated with your account: your data is only removed from Segment's S3 archive buckets. To remove your data from external sources, reach out to the individual source about their deletion practices. 
 
+## Delete the data from a Unify space
+
+Workspace Owners can delete a Unify space and all of its associated data by sending an email to the Customer Success team [(friends@segment.com)](mailto:friends@segment.com) to create a support ticket. In your email to Customer Success, include the following information:
+ - Workspace slug
+ - Unify space name
+
+Segment waits for 5 calendar days after your request before starting a space deletion. If you want to cancel your Unify space deletion request, email the Customer Success team [(friends@segment.com)](mailto:friends@segment.com) during the first 5 calendar days after your initial request. 
+
+> info "Data removed during a Unify space deletion"
+> When you delete a Unify space, Segment removes all profiles, computed traits, audiences, journeys, and other settings related to the Unify space from internal Segment servers. Unify space deletion doesn't delete data from connected Twilio Engage destinations. To remove your data from external destinations, reach out to the individual destination about their deletion practices. 
+
 ## Delete your workspace data
 
 Workspace admins can delete all of the data associated with a workspace, including customer data. 
@@ -37,7 +48,7 @@ Workspace admins can delete all of the data associated with a workspace, includi
 
 After you delete your workspace or account, Segment removes all data associated with each workspace within 30 days in a process called a [complete data purge](#what-is-a-complete-data-purge). For a data purge status update, email the Customer Success team [(friends@segment.com)](mailto:friends@segment.com).
 
-If you do not delete your workspace after you stop using Segment, **your data remains in Segment's internal servers until you submit a written deletion request**.
+If you don't delete your workspace after you stop using Segment, **your data remains in Segment's internal servers until you submit a written deletion request**.
 
 > warning "Purging data from workspaces deleted prior to March 31, 2022"
 > If you deleted your workspace prior to March 31, 2022, and would like to have data associated with your workspace purged from Segment's S3 archive buckets, email the Customer Success team [(friends@segment.com)](mailto:friends@segment.com) to create a support ticket. In your email to Customer Success, include either the slug or the ID of the workspace you'd like to have purged from internal Segment servers.