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Add OctoAcme Product Manager process doc
Co-authored-by: arilivigni <4140343+arilivigni@users.noreply.github.com>
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‎docs/octoacme-product-manager-process.md‎

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# OctoAcme — Product Manager Process Guide
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## Purpose
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Define the structured approach for Product Managers at OctoAcme to drive customer value, manage product backlogs, and measure success throughout the product development lifecycle.
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## Key Responsibilities
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### Strategic Planning
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- Define problem statements and measurable success metrics
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- Own the product vision and communicate it effectively to stakeholders
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- Prioritize the roadmap and backlog based on customer value and business impact
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- Collaborate with stakeholders and engineering teams on trade-offs
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### Product Discovery & Validation
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- Conduct user research to validate assumptions and gather insights
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- Define acceptance criteria and feature specifications
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- Validate solutions through data analysis and user feedback
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- Ensure product-market fit and usability standards
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### Cross-functional Collaboration
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- Weekly alignment with Project Managers and engineering leads
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- Partner with design, engineering, and QA teams on feature delivery
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- Coordinate with sales, marketing, and support teams for go-to-market activities
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- Facilitate stakeholder communication and manage expectations
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## Planning & Backlog Management
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### Roadmap Planning
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- Create and maintain product roadmaps aligned with OctoAcme's customer-first principle
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- Break down features into deliverable increments following iterative delivery approach
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- Balance short-term wins with long-term strategic objectives
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- Communicate timeline dependencies and resource requirements
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### Backlog Prioritization
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- Use data-informed decisions to prioritize backlog items
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- Apply frameworks such as value vs. effort analysis
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- Maintain clear ownership of prioritization decisions
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- Regularly review and adjust priorities based on new insights
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### Backlog Item Template
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- Title:
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- Problem statement:
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- User story / Acceptance criteria:
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- Success metrics:
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- Priority (High/Medium/Low):
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- Dependencies:
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- Effort estimate (collaboration with engineering):
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### Sprint Planning Support
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- Participate in sprint planning to clarify requirements
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- Ensure acceptance criteria are clear and testable
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- Support Definition of Done alignment
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- Address questions and provide context during planning
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## Stakeholder Communication
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### Regular Communication Cadence
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- Weekly alignment meetings with Project Managers and engineering leads
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- Bi-weekly stakeholder updates on product progress and metrics
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- Monthly roadmap reviews and strategic planning sessions
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- Quarterly business reviews with leadership
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### Communication Templates
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**Weekly Status Update:**
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- Key accomplishments:
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- Upcoming priorities:
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- Blockers or decisions needed:
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- Metrics update:
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- Stakeholder feedback summary:
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**Roadmap Update:**
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- Strategic objectives:
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- Planned releases and timelines:
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- Feature priorities and rationale:
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- Dependencies and risks:
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- Success metrics and targets:
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### Stakeholder Management
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- Maintain stakeholder map with communication preferences
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- Provide regular updates using a single source of truth
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- Escalate issues following OctoAcme's escalation paths
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- Facilitate cross-team alignment and decision-making
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## Metrics & Success Measurement
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### Key Performance Indicators
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- Customer satisfaction and Net Promoter Score (NPS)
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- Feature adoption rates and usage metrics
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- User engagement and retention metrics
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- Business impact metrics (revenue, conversion rates, etc.)
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- Product quality metrics (bug rates, performance)
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### Data Collection & Analysis
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- Define measurement strategy for each feature or initiative
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- Set up tracking and analytics before feature launch
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- Create dashboards for key signals and metrics
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- Conduct regular data review sessions with stakeholders
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### Success Criteria Definition
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- Establish clear, measurable success criteria for each initiative
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- Use SMART goals framework (Specific, Measurable, Achievable, Relevant, Time-bound)
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- Document success metrics in Project One-pagers
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- Track progress against defined metrics and communicate results
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### Learning & Iteration
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- Conduct post-launch reviews to measure against success criteria
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- Gather user feedback and identify areas for improvement
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- Apply learnings to future planning and prioritization
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- Document insights and best practices for team knowledge sharing
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## Best Practices
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### Customer-First Approach
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- Always prioritize customer value and usability in decision-making
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- Regularly engage with customers through research, interviews, and feedback channels
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- Use customer insights to validate product decisions
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- Advocate for user experience in all product discussions
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### Data-Informed Decision Making
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- Base prioritization decisions on quantitative and qualitative data
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- Establish hypothesis-driven development approach
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- Measure impact and iterate based on evidence
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- Maintain healthy skepticism and validate assumptions
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### Collaborative Leadership
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- Foster psychological safety within the product team
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- Encourage feedback and open communication
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- Support team learning and continuous improvement
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- Practice transparent communication about priorities and trade-offs
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### Documentation & Knowledge Sharing
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- Maintain clear and up-to-date product documentation
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- Document decision rationale and context for future reference
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- Share learnings and insights with the broader product team
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- Contribute to OctoAcme's product knowledge base
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### Risk Management
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- Identify and communicate product risks early
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- Develop mitigation strategies for high-impact risks
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- Coordinate with Project Managers on dependency management
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- Escalate blocking issues following defined escalation paths
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## Integration with OctoAcme Processes
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### Project Lifecycle Alignment
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- **Initiation**: Contribute to Project One-pager with problem statements and success metrics
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- **Planning**: Lead backlog prioritization and acceptance criteria definition
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- **Execution**: Provide ongoing clarification and accept completed features
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- **Release**: Validate release readiness and support go-to-market activities
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- **Retrospective**: Participate in retrospectives and contribute to continuous improvement
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### Artifact Ownership
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- Product Vision and Strategy documents
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- Product Roadmap and Release Plans
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- Prioritized Product Backlog
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- Feature specifications and acceptance criteria
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- Success metrics and KPI dashboards
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- User research findings and insights
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### Cross-Role Collaboration
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- Partner with Project Managers on delivery coordination and risk management
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- Collaborate with Developers on technical feasibility and implementation approach
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- Work with QA/Testing teams on acceptance criteria validation
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- Coordinate with stakeholders on requirements gathering and feedback
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---
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This process guide should be used in conjunction with other OctoAcme documentation including the Project Management Overview, Roles and Personas, and specific process guides for planning, execution, and retrospectives.

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