Integration can't see any device

[dumiandrei97]

Hi,

I installed the integration, enter my daikin onecta account succesfully, but after rebooting HA nothing appears on integration entities, it says ”no devices or entities”.

i have brp069a78 connected to onecta which work fine.

Thank you.

{
  "home_assistant": {
    "installation_type": "Home Assistant OS",
    "version": "2023.12.3",
    "dev": false,
    "hassio": true,
    "virtualenv": false,
    "python_version": "3.11.6",
    "docker": true,
    "arch": "armv7l",
    "timezone": "Europe/Bucharest",
    "os_name": "Linux",
    "os_version": "6.1.58-haos-raspi",
    "supervisor": "2023.12.0",
    "host_os": "Home Assistant OS 11.2",
    "docker_version": "24.0.7",
    "chassis": "embedded",
    "run_as_root": true
  },
  "custom_components": {
    "daikin_residential_altherma": {
      "version": "2.8.2",
      "requirements": [
        "oic==1.6.0"
      ]
    },
    "hacs": {
      "version": "1.33.0",
      "requirements": [
        "aiogithubapi>=22.10.1"
      ]
    },
    "daikin_altherma": {
      "version": "1.3.11",
      "requirements": [
        "pyaltherma==0.0.21"
      ]
    }
  },
  "integration_manifest": {
    "domain": "daikin_residential_altherma",
    "name": "Daikin Residential Controller for Altherma",
    "codeowners": [
      "@speleolontra",
      "@jwillemsen"
    ],
    "config_flow": true,
    "dependencies": [],
    "documentation": "https://github.com/speleolontra/daikin_residential_altherma",
    "iot_class": "cloud_polling",
    "issue_tracker": "https://github.com/speleolontra/daikin_residential_altherma/issues",
    "requirements": [
      "oic==1.6.0"
    ],
    "version": "2.8.2",
    "is_built_in": false
  },
  "data": {
    "tokenset": {
      "email": 
      "password": 
      "tokenset": {
        "access_token": "eyJraWQiOiJ4cGtRMUhsOEppQkFvbWtpekk3d2MwQzh2ekZONEM1aTRya0hoRnBZSzJzPSIsImFsZyI6IlJTMjU2In0.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.hK6KCGJYWCnBVbU2vJPpBQ5hv7mY9T8IDpzf6lMpIS3J0p-3m0iuznPvV5_8HPl2hPBMX4kQLxTeANURKLqE7VMnUK8kWsRnGDPjgSwoecfRqN-AXvre5tYrOL4LRBO922XXzOSgcUPUUase3KcyE1ojQVc3I71KFjBSqk3JhjIU4NAjLLbhMBzl4aaZHdNRc5l4TWygLhcdMJYdbczLTHO0mjk1--4Ur411tJhIGH79u4qycjNVFOnGVcBIvac7_dq19H7MafoKZw_t5crlfD18XgwKTZ9nHw3Xa04H7l_KlKbOi7vN6BfZiwWm9Y7H9CrUsjjA5z0eT-p6VdxuDg",
        "refresh_token": "eyJjdHkiOiJKV1QiLCJlbmMiOiJBMjU2R0NNIiwiYWxnIjoiUlNBLU9BRVAifQ.BYqL8Zr9SD9u3nqp9uPcs97QXoDtOIwwnY7UdWAHRvRXAJ8bV1YdXDb1411eRjjbLEGE2m0r2h1G6PBuj7F656j19B9C9MJj85Uj4XBNW7eZXDDnrlSymthFWYAIlwBRNzdVwuunLfF-syTsjkS9d-aSDOHLK7GdW9wj4QZJlgad2xNniC2yxXvklO8LUcK_wN83vKiVaI1X5ojmL4to1yD4_A1xKOw8Ll967EJOHCOcS3569O72E6KTgtDQzA-yeW8Y--5-MW4EYO5qk8rTXvu0tTXHj4gz4XY8IpzZBy4hul7y1bKuZgYHWU_3paP5XRwBD4ZuJUlbdaWo7OXyqg.irVv0y98n7wXBr3g.QH8Hg_VkUk2-WDADkwB-Kiy4g-lu92vx5MLUhgvDwamAalweQRFvM8wCYGUOyp7mE0_L1bCixCCOcozweJrbeqYAYQx9isJniVq0vfBkB8OYFt3z8vcebgZW2OqGWQL5DYq8A_C-KVM43-xFeuY8uX-FaByHxNSyMypwb7uvih1RkGqPL8Bc_rwVJgKz60ndn-Ve2ua0VVZFP1_iF3OPIQV0ye-s-sAKcnjQ2PEW6DW9xqi8J1wYP9J1ZBAqnl4J_TsZFy_qX5gFLLTyR8NPh5JB6pP0j7yj0NMNtHzCOAB8YLLOJorz2-LRzBw5rxTnwxw-7YbVqrsAzma4CzNb9nd_49vvaPg_TgufEMMQc3WB4lLTUA1fkCTrv9VCH_85a1v3nvhmWllwFaIOkB7Yxpqr91fJTavywW0F_ae7k3e_MZMwfbNXRELhz-aZXz6OdUkF07EY_5K2kb9rAat4NiKm6lvWjmAgg6E9j8CGIIUUiewD1fpvUywO6WXbbGHRFtmUnXmzR1fxfM-VnsmrR0E4SKTAPHnmTxTCIQ87yUul17CBIMnU0bWnd8lGUl2t2xz2vQW0LKpGxG2TKWAEfSWO7gsV7EGxSk-zW2NfgPdErFutWGgviaCGkVzJ4rE4nRJjzcdt0AfDT303O51mMcXb_BBKMvPfSfRu0F8Odi5H7oVizlBTUAEp2eNb7uy_xXo8Yb5-s2tHtK5NkJw8bFZlk5amG_a2dHQH8w8IivIsbkKmTjDerDKilDGrAtCIIYBywj1MdRL_R-kFRMnAbZYDatN2OH8pSu2rPldj6QLfwJ9tL1VQr2tcDIyOPgxhLzEJmhaiydRbJEZmfnA2KtlEQziXfyNsNlU99utEH4toJnyLt8U9nwnBHuyz8xmaK4wNtD4MfwUNm0nI-kShRHP-xUosWBT20q9TxBbV8XYlsFIUOyqpFgybo0Sof_Md63junQ4vBumgBmKlCxq1-BCX4EiC0SerRsw0FvrJz6VdQZ4pP5TxiCDXJxZ0PDHE7-Fv-2PKStEotxqsKBcaS_xoHTTG8_hY4XzBBYCBpqx0-8nckasZnpqVHR_IzF63Qc_KQvG1M6yaf6N-K4Pc6pc_7mTpBG0fbKch8wb0HaDc4XMhOaF3HbvsViywKuoo1uB2MOEWYuVkxByATARbhSEdP3zN4fCBrQmuABRvjEVBapVlTd43gTqWX00bFSrUlyg149sw5yTWMQ.407AUi2zzkbqImoSsgi7wA",
        "expires_in": 3600,
        "token_type": "Bearer"
      }
    },
    "json_data": []
  }
}

[jwillemsen]

speleolontra/daikin_residential_altherma has only support for the altherma, you have to install jwillemsen/daikin_residential_altherma, but that is not available on hacs

[dumiandrei97]

but i have an altherma 3 with internet card brp069a78

[jwillemsen]

Very strange that there is no data, please enable debug logging (see readme) and also restart your HA

[dumiandrei97]

i have 2 files, first one before restart ha, second one after restart

home-assistant_daikin_residential_altherma_2023-12-29T20-11-02.769Z.log

home-assistant_daikin_residential_altherma_2023-12-29T20-13-38.413Z.log

[jwillemsen]

Looks similar to rospogrigio/daikin_residential#163

[jwillemsen]

Looks https://api.prod.unicloud.edc.dknadmin.be/v1/gateway-devices doesn't return any devices, maybe try the suggestion at rospogrigio/daikin_residential#163 (comment), maybe a different API has to be called to get the devices

[jwillemsen]

In the onecta app go to settings/diagnostics and run the diagnostics and add the zip file here

[dumiandrei97]

Diagnostics-20240129-211308.zip

[jwillemsen]

Can you try my fork, see https://github.com/jwillemsen/daikin_residential_altherma and enable the debug log, attach the logs so that I can compare things

[jwillemsen]

Thanks for the diagnostics, looks the calls this integration and the onecta app are the same. Maybe try to remove this integration completely, restart HA, install my fork and try that?