ICTCRM | ICTInnovations | ICTContact | ICTBroadcast
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease.
ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ICTContact offers smart webrtc agent-based manual dialing, preview dialing as well as progressive dialing capabilities. It enables service providers to provide their users with a wide range of contact center or call center services. It can be scaled to support thousands of agents also it fits most of the inbound/outbound contact center scenarios and business automation. It is simple, reliable, powerful and provides a user-friendly web portal for effective and efficient communications management.
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SuiteCRM is the award-winning open-source, enterprise-ready Customer Relationship Management (CRM) software application.
Our vision is to be the most adopted open source enterprise CRM in the world, giving users full control of their data and freedom to own and customise their business solution.
Try out a free fully working SuiteCRM demo available here
There are lots of ways to contribute to SuiteCRM
- Submit bug reports and help us verify fixes as they are pushed up
- Review and collaborate source code changes
- Join and engage with other SuiteCRM users and developers on the forums
- Contribute bug fixes
- Help translate language packs
- Write and improve SuiteCRM documentation
- Signing CLA - Only needs to be done once for all PRs and contributions.
This project exists thanks to all the people who contribute and more.
You wanna buy the core team a coffee ☕ or beer 🍺? Then consider a small donation to help fuel our activities ❤️
We take security seriously here at SuiteCRM so if you have discovered a security risk report it by emailing security@suitecrm.com. This will be delivered to the product team who handle security issues. Please don't disclose security bugs publicly until they have been handled by the security team.
Your email will be acknowledged within 24 hours during the business week (Mon - Fri), and you’ll receive a more detailed response to your email within 72 hours during the business week (Mon - Fri) indicating the next steps in handling your report.
View the Roadmap and LTS for details on our planned features and future direction.
SuiteCRM is an open-source project. If you require help with support then please use our support forum. By using the forums the knowledge is shared with everyone in the community. Our developer and community team members answer questions on the forum daily but it also allows the other members of the community to contribute. If you would like customisations to specifically fit your SuiteCRM needs then please visit the website.
SuiteCRM is published under the AGPLv3 license.