trial-complaints-chatbot

Clinical trial complaints chatbot for patient support

Clinical Trial Complaints Chatbot

A web-based chatbot to help clinical trial participants report and resolve complaints efficiently.

🌐 Live Demo

Try the chatbot here

✨ Features

• Smart complaint matching with 50+ predefined scenarios
• Category-based organization (Staff, Scheduling, Facilities, etc.)
• Follow-up questions for detailed information gathering
• Admin panel for data management
• Export functionality for complaint reports
• Mobile-responsive design
• Emergency issue detection

🚀 How to Use

1. Visit the live demo link above
2. Describe your complaint or concern - use questions.txt for sample
3. Answer the follow-up questions
4. Your complaint will be recorded with a unique ID

🛠️ For Administrators

• Click the gear icon (⚙️) to access admin panel
• View real-time statistics
• Export complaint data as JSON
• Clear old records when needed

📊 Complaint Categories

• Site Staff Conduct
• Scheduling & Visits
• Equipment & Facilities
• Medication & Treatment Procedures
• Adverse Events & Safety Reporting

🔧 Customization

This chatbot can be customized for any clinical trial:

• Update emergency contact numbers
• Modify complaint categories
• Change branding and colors
• Add specific site information

📱 Technology

• Pure HTML/CSS/JavaScript
• No server required
• Works on all devices
• Data stored locally with export option

📞 Support

For questions or customizations, please open an issue in this repository.